krabby Jurisdiction Notice

Online gaming and sports betting are regulated differently across regions. In some places, they are fully legal; in others, they are restricted or prohibited. We at krabby operate only in jurisdictions where our services comply with applicable law.

This page explains how krabby's availability is determined, what your responsibilities are as a user, and how we handle jurisdiction-related questions. Before you create an account or use our platform, read this notice carefully. If you are unsure whether krabby is available in your location, contact our support team or consult local legal resources.

We take jurisdiction compliance seriously because it protects both you and krabby. Accessing a gaming platform from a prohibited jurisdiction can expose you to legal risk. We want you to use krabby only where it is legally available.

Understanding Our Service Scope on krabby

We do not offer our services in jurisdictions where online wagering is prohibited by applicable law. This is a fundamental principle of how krabby operates. We monitor our user base and take steps to ensure compliance with local regulations in every region where we are active.

Our platform is built to support gaming in supported jurisdictions. When you access krabby, you may see regional variation in available markets and games. For example, sports markets during Liga 1 or Piala AFF seasons might be more prominent in regions where football betting is popular. Live-dealer tables like blackjack and roulette may be available in some regions but not others. Slot games such as Aviator, Sweet Bonanza, and Gates of Olympus are offered where permitted.

krabby's regional availability is dynamic

As local laws change, our service availability may change. We do not announce changes to specific jurisdictions publicly; instead, users will notice if certain games or markets become unavailable in their region.

Your Responsibility to Verify Local Law

Users are responsible for verifying that access and use of krabby comply with the laws of their own jurisdiction. We do not provide legal advice, and we cannot tell you whether online gaming is legal where you live. That determination is yours to make, ideally with guidance from local legal resources.

Different jurisdictions have different rules. Some permit online betting on sports like Liga 1, Piala Indonesia, and Piala AFF but prohibit slot games. Others allow casino games like baccarat and Dragon Tiger but restrict sports markets. Some prohibit all forms of online gaming. It is your responsibility to understand the specific rules where you are located.

1

Research your jurisdiction's gaming lawsYour duty

Consult local government resources, legal counsel, or regulatory bodies in your region to understand what is permitted.
2

Verify krabby's availability in your locationConfirm access

If you are unsure whether krabby operates in your jurisdiction, contact our support team before creating an account.
3

Assume full legal responsibilityYour choice

If you use krabby in a jurisdiction where it is prohibited, you do so at your own legal risk. krabby does not indemnify users for violations of local law.

Account Eligibility Under krabby's Terms

We require all account holders to meet eligibility criteria established by applicable law in their jurisdiction. We do not impose a universal age restriction; instead, we defer to local legal requirements. However, we require account verification to confirm eligibility.

During account creation on krabby, we ask for your government-issued ID and a selfie. This Know Your Customer (KYC) process is how we confirm your identity and verify that you meet local eligibility requirements. If we cannot verify your eligibility—for example, if your documents are unclear or if we determine you do not meet local age or legal requirements—we will not allow you to proceed with deposits or withdrawals.

KYC Verification: We confirm your identity and legal status through government ID verification. This protects both you and krabby.
Local Requirements: Eligibility depends on your jurisdiction's law, not on krabby's internal policy. We follow applicable law in each region.
Account Suspension: If we discover you do not meet local eligibility, we reserve the right to suspend or close your account.

How krabby Handles Payments and Regional Restrictions

We accept deposits and withdrawals via payment methods popular in supported regions—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers from mobile banking, local payment, online payment, and e-wallet. These payment partners also have regulatory obligations in their own jurisdictions. If your payment method's region conflicts with krabby's service availability, a transaction may be declined or reversed.

For example, if you attempt to deposit to krabby from a jurisdiction where we do not operate, the payment may fail at the payment gateway level. We are not responsible for failed transactions due to regional restrictions imposed by our payment partners or by local banking regulations.

What Happens if You Access krabby from a Prohibited Jurisdiction

If we detect that you are accessing krabby from a jurisdiction where our services are prohibited, we may suspend your account pending review. We monitor user locations and access patterns as part of our compliance process. Account suspension does not mean your account is closed permanently—it means we are investigating to ensure compliance.

During a suspension, you may not be able to place new bets or withdraw funds. We will attempt to contact you via email to clarify your location and jurisdiction status. If we determine you are in a prohibited jurisdiction, we will close your account and settle any outstanding balance according to our process.

If you have moved to a new jurisdiction or believe you have been suspended in error, contact our support team immediately. Provide clear information about your current location and circumstances. Our team will investigate and respond within standard business timelines (typically one to three business days).

Changes to Jurisdiction Status

Local laws change over time. If your jurisdiction's regulations regarding online gaming change after you open a krabby account, we may adjust our service availability in your region. We will notify you of material changes via email whenever possible, but we recommend checking our platform regularly for updates.

If you are unsure about your jurisdiction's current laws regarding online gaming or if you have concerns about krabby's availability in your region, contact our support team through the in-app channels or email. We respond in English during business hours and can provide general guidance about service availability. For specific legal advice about your jurisdiction, we recommend consulting local legal resources or authorities.

Full Jurisdiction and Compliance Information

Service availability

We at krabby offer our services only in jurisdictions where online gaming and sports betting are legally permitted under applicable local law. We do not advertise or target users in jurisdictions where our services are prohibited. Our platform's availability is jurisdiction-restricted by design, and we take compliance seriously to protect both our users and our business.

The availability of krabby varies by region. In some jurisdictions, we may offer a full range of games and markets—live-dealer tables like blackjack, roulette, baccarat, and Dragon Tiger; slot games such as Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways; and sports markets covering football tournaments, Liga 1, Piala AFF, Champions League, Premier League, and esports titles like Mobile Legends, Free Fire, and PUBG Mobile. In other jurisdictions, certain categories may be restricted or unavailable based on local law.

We monitor regulatory changes across jurisdictions and adjust our service scope as needed. If local law in your region changes, our availability may change as well. We will make reasonable efforts to notify users of material changes, but you are ultimately responsible for confirming current availability in your location.

If you believe krabby is operating in violation of law in your jurisdiction, you may report this to the appropriate regulatory authority. We cooperate with legitimate regulatory inquiries and take compliance seriously. Our service is offered only where we determine in good faith that it complies with local law.

Account eligibility

Eligibility to create and use a krabby account is determined by the applicable law in your jurisdiction. We do not impose universal internal restrictions; instead, we defer to local legal requirements. However, we require all users to verify their identity and confirm their legal eligibility through our Know Your Customer (KYC) process before we allow deposits, withdrawals, or betting.

During account creation, we ask for a government-issued ID (such as a passport or national ID card) and a selfie to verify your identity. We compare these documents to confirm that you are who you claim to be and that you meet the eligibility requirements under local law. If we cannot verify your eligibility—for example, if your documents are unclear, expired, or if we determine you do not meet local age or legal requirements—we will not complete your account verification and you will not be able to deposit or bet.

We reserve the right to request additional documentation or information at any time if we have reason to believe there is a compliance issue with your account. Failure to respond to such requests within a reasonable timeframe may result in account suspension or closure. We also reserve the right to close any account if we discover it was created under false identity, through duplicate registration, or through fraud.

Your acknowledgement of eligibility is your responsibility. By creating an account on krabby, you affirm that you meet all legal requirements to access and use online gaming services in your jurisdiction and that you have verified local law permits your use of our platform.

Local-law responsibility

Users of krabby are solely responsible for verifying that their access to and use of our platform complies with the laws of their own jurisdiction. We provide no representation that krabby is legal in your specific location. We do not provide legal advice. It is your obligation to research your jurisdiction's laws and determine whether online gaming is permitted before you use krabby.

Different jurisdictions have dramatically different regulations. In some regions, online gaming is fully legal and regulated by local authorities. In others, it is restricted to certain game types or certain operators. In still others, all forms of online gaming are prohibited. You must determine which category applies to your jurisdiction. Government websites, local regulatory bodies, and licensed legal counsel in your region are appropriate resources for this research.

If your jurisdiction prohibits online gaming and you use krabby anyway, you do so at your own legal risk. krabby does not indemnify users for violations of local law. We do not assume responsibility for legal consequences that may result from your use of krabby in a jurisdiction where it is prohibited. This is why we emphasize user responsibility—you must verify compliance with your own local laws before you access our platform.

If you are unsure about your jurisdiction's laws, contact krabby support to ask whether we operate in your region. Our team can provide general information about service availability. However, we cannot provide legal advice about whether gaming is permitted in your specific situation. Consult local authorities or legal counsel for definitive answers about your jurisdiction's requirements.

Data and privacy scope

We collect personal data during account creation, verification, and use of krabby. This includes your name, email address, phone number, government ID information, payment details, account activity, and betting history. We collect this data to comply with KYC and anti-money-laundering regulations, prevent fraud, process payments, and improve our service.

Our full privacy policy is available at krabby's Privacy PolicyWe strongly recommend reading it to understand how we collect, use, store, and protect your personal data. In summary, we protect your data using industry-standard encryption and security measures. We do not sell personal data to third parties outside our organization. We may share data with payment processors, fraud prevention services, legal authorities, and regulatory bodies if required by applicable law or if we have reasonable suspicion of illegal activity.

Your ID documents, selfies, and financial information are stored securely in encrypted form. We retain them for as long as necessary to comply with local regulations and fraud-prevention requirements—typically for the duration of your account plus a reasonable retention period thereafter. You have the right to request access to, correction of, or deletion of your personal data in accordance with applicable privacy law. To exercise these rights, contact our support team and specify your request.

Payment data is processed by our payment partners (DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, and your bank). These partners have their own privacy policies and data-handling practices. We are not responsible for their data practices; however, we require them to meet minimum security and compliance standards. If you have concerns about how payment data is handled, contact us or your payment provider directly.

Contact for legal inquiries

If you have legal questions about krabby, compliance concerns, or concerns about your jurisdiction's regulations, contact krabby support through the in-app channels. We have English-speaking support staff available to address inquiries. Response times are standard—typically within one business day for straightforward questions and within three to five business days for complex legal or compliance matters.

When you contact us with a legal or compliance question, provide clear details about your concern. Specify your location (region or country) and explain what you are asking about. For example, if you want to know whether krabby operates in your jurisdiction, tell us your location. This helps us give you accurate information quickly.

If you are requesting to access, correct, or delete your personal data under applicable privacy law, send an email to our support address and specify your request. We will respond within the timeline required by applicable law, typically 30 days. Include your account details and a clear description of what data you are requesting.

If you are a regulatory authority or legal body investigating krabby, contact information for compliance inquiries is available through our website. We cooperate with legitimate regulatory and legal inquiries and respond according to applicable law and timelines specified in legal orders.